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Crisis Support – UK

Please don't give up hope!

Suicide is a permanent solution to a temporary problem.
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Below we have detailed a list of UK mental health crisis services and support lines that you can contact. We have also listed other UK charities and organisations that specialise in mental health in which you may find useful.

999 is the historic emergency number for the United Kingdom, but calls are also accepted on the European Union emergency number, 112. All calls are answered by 999 operators. Calls are always free.

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 when you need medical help fast but it’s not a 999 emergency.

Samaritans is open 24 hours a day, 365 days a year, to listen to anything that is upsetting you, including intrusive thoughts and difficult thoughts of suicide and self-harm.

Freephone: 116 123

Email them or visit them at your local branch.

Samaritans also offer a Welsh Language Line on 0300 123 3011 (from 7pm–11pm only, seven days a week).

SANE offers emotional support and information from 6pm–11pm, 365 days a year.

Tel: 0300 304 7000.

Mind doesn’t offer a crisis line but gives plenty of support and information.

Tel: 0300 123 3393 (Mon-Fri, 9am – 6pm, except Bank Holidays).
Text: 86463

Papyrus are a national charity for the prevention of young suicide. They offer a specialist telephone service staffed by trained professionals who give non-judgemental support, practical advice and information to children, teenagers and young people up to the age of 35.

Tel: 0800 068 41 41

Email or text 07786 209697

Opening hours Mon-Fri: 10am-10pm, weekends: 2pm-10pm & Bank Holidays: 2pm-5pm

OCD Action helps those affected by OCD.

Tel: 0845 390 6232, email or find out about local support groups in your area.

OCD UK has an advice line open weekdays between 9am–5pm.

Tel: 0845 120 3778, or you can email them.

Anxiety UK runs a helpline on weekdays between 9.30am–5.30pm.

Tel: 08444 775 774.

No Panic run a helpline for people experiencing anxiety disorders, open 10am–10pm, 365 days a year, on 0844 967 4848.

Bipolar UK has an information and support line open weekdays between 9am–5pm, on 020 7931 6480.

Beat run a helpline for people experiencing an eating disorder. The national number is 0845 364 1414 or you can email

CALM. If you’re a man experiencing distressing thoughts and feelings, the Campaign Against Living Miserably (CALM) is there to support you. They’re open from 5pm–midnight, 365 days a year. Their national number is 0800 58 58 58, and they also have a webchat service if you’re not comfortable talking on the phone.

YoungMinds is the UK’s leading charity committed to improving the emotional wellbeing and mental health of children and young people. Parent helpline: 0808 802 5544.

Mental Health Foundation is a UK based charity that informs and influences the development of evidence-based mental health policy at a national and local government level.

Depression Alliance brings people together to end the loneliness and isolation of depression. There isn’t a helpline but you can access a wealth of information on their website

Rethink Mental Illness directly supports almost 60,000 people every year across England to get through crises, to live independently and to realise they are not alone. Tel 0300 5000 927 (Monday to Friday 9.30am – 4pm).

Any size donation, no matter how small, will make a difference to those children, adults and families going through the distress caused by mental health issues.

© 2019 - The Shaw Mind Foundation - We're a registered charity in England (no. 1167947), and a registered company (no. 09921207) in the UK.

We can all change the game on mental health recovery. It’s time for a new way of thinking to make recovery inevitable for all. Join the movement #letsdostuff

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